A few influencers have been exploiting the coronavirus catastrophe for fame. How can they misjudge sentiment so much?
The Coronavirus death toll has topped Sars. 814 people have now died versus 774 who were lost to the 2003 Sars outbreak.
The World Health Organisation has called the epidemic a global health emergency. At the time of writing, there are 37,583 confirmed cases. 11 million people in the central Chinese city of Wuhan are in lockdown - prevented from leaving the Coronavirus epicentre.
Astonishingly a few bad actor influencers have newsjacked the global story for self gain.
During the week a Canadian rapper was forced to apologise after he caused a plane to turn around and fly back to Toronto. The reason? The 28-year-old had stood up mid flight and announced he might be infected with the coronavirus.
WestJet flight to Jamaica was turned around halfway there when a 29 year old man announced that he had the Corona Virus ... It appears to be a prank ...250 passengers were standed in Toronto as well as others in Montego Bay , Jamaica pic.twitter.com/obscZav4FJ— Gerald Frank (@drgeraldfg) February 4, 2020
James Potok AKA Potok Philippe was on board the WestJet 2702 flight to Jamaica when police say he announced he had "been to China and has the Coronavirus". Apparently the whole thing was a prank for a music video that he hoped would help him go viral.
Potok has since uploaded a rambling five-minute piece-to-camera video apologising for the incident.
Whilst he has apologised and is now videoing himself helping Toronto’s homeless it’s worth mentioning that he continues to court notoriety. His Instagram bio still reads #virusboy and #WuhanClan. The urban dictionary defines WuhanClan as the "East Asian People in a group that you're worried about going near in case you catch Coronavirus."
As if alerted by some demonic Bat Signal the appalling Paul brothers are never far behind any controversy ready to make things worse.
Logan Paul recently posted a picture to Instagram with the caption 'F**k the Coronavirus" It looks like Paul is flying in a private jet surrounded by fashion models - all wearing face masks.
Not to be outdone Logan Paul's brother, Jake, took to Instagram a few days later to post a picture of himself wearing a face mask, too.
28-year-old Polish fitness influencer Fitness Oskar also took to Instagram to newsjack the Coronavirus hashtag. He posted a picture of himself kissing through a surgical mask with fellow influencer Healthy Mandy.
View this post on Instagram
CORONA-VIRUS | Wir beten, dass es endlich gestoppt wird Dieses Bild hat sich tatsächlich mehrmals so abgespielt. Auf öffentlichen Plätzen küssen @healthy_mandy und ich uns nur mit Mundschutz. Wir haben keine Angst vor dem Virus, aber wir tragen dennoch, wie ca. 90% der Menschen hier in Thailand die Masken, um uns nicht anzustecken. Unseren Urlaub genießen wir trotzdem und hoffen, dass dieses Elend bald gestoppt wird! Wir bekommen täglich sehr viele Fragen zum Virus: „Kann man überhaupt noch nach Asien reisen?“ „Sollte ich meinen Urlaub absagen?“ „Haben die Menschen vor Ort Angst?“ „Wie wird hier mit der Katastrophe umgegangen?“ Diese Fragen, und viele mehr, haben wir nun in einem YouTubevideo beantwortet, welches ich euch in meiner Story verlinkt habe. Was denkt ihr über das Virus? Habt ihr Angst? Tragen die Menschen in eurer Stadt auch Mundschutz? Denkt ihr die Situation wird jetzt in den Griff bekommen oder wird sich das Virus weiter ausbreiten? Schreibt eure Meinung in die Kommentare, sie würde mich sehr interessieren. (P.S.: Kein Photoshop) #corona #coronavirus #virus #kiss #kuss #asien #asienurlsub #thailand #phuket #palmen #palmtree #beach #strand
A Google translate of the caption includes the engagement hacking lines: 'What do you think about the virus? Are you afraid? Do people in your city wear face masks? Do you think the situation will be dealt with now or will the virus spread further? Write your opinion in the comments, I would be very interested."
Sadly some quarters of the influencer industry have pedigree in hijacking natural catastrophes for personal gain through notoriety and social media platform engagement hikes. Last year's hurricane Dorian that decimated parts of the Bahamas produced a slew of ill-judged content like that of Tatiele Polyana.
Geotagged as The Bahamas, model Tatiele Polyana posted a photo of herself on a bright white beach, ankle-deep in crystal-clear water. In an incongruous caption, Polyana wrote: 'My heart is in (two). A few weeks ago I had the opportunity to know this immensity of clear water, truly a paradise, how sad, my God, to see the desperation of the people in the videos, so many houses, cars, hospitals and places all being devastated by this damn hurricane! Let's pray for #Bahamas.'
View this post on Instagram
Summer Loving in a linen cantaloupe Gingham @miguelinagambaccini ensemble captured by lovely @ellian.raffoul Sad to hear about the fires in Malibu and praying for safety and strength for the firefighters battling it out there. We never know what life brings us and every happy moment is a blessing in itself.
The year before in 2018 several influencers took to Instagram to highjack hashtags related to California’s wild fires. The deadliest in the State's history the fires destroyed 1.9m acres of property costing insurance firms $12 billion.
In November 2018 actress Raline Shah aka ralineshah posted to her 5.6 million Instagram fans writing - in what appears to be a paid-for collaboration with fashion brand Miguelina: "Summer loving in a linen cantaloupe Gingham @miguelinagambaccini ensemble captured by lovely @ellian.raffoul Sad to hear about the fires in Malibu and praying for safety and strength for the firefighters battling it out there. We never know what life brings us and every happy moment is a blessing in itself."
It's hard to separate any sincerity in the line about sadness for fires in Malibu when pitted against what appears to be a leap for joy in a summer dress. A paid-for leap for joy at that.
To date the post has generated close to 115,000 likes. However, everyone has enjoyed Shah's sentiment.
i_touchedthesky commented: "This post is totally NOT Fire related - over 80 people have died - my 76 year old elderly mom barely got out of Paradise alive & lost her house and this is a sickening promotion on the back of a true tragedy by using that hashtag. Wow, just WOW! How about 100% of the profits you’re making off of this be donated to the fire victims??!!!?? Honestly I don’t know what kind of person thinks this is ok??? It’s not & you should be ashamed."
kneecolerenee wrote: "@ralineshah my family and I are victims of these fires and you’re out here exploiting real life tragedies and loss for your personal gain. You should be ashamed of yourself. .20% to relief efforts, if you truly cared, 100% would go to that. Lord have mercy on your soul."
Reasons for tone-deafness
So how come some influencers get it so very wrong? There are at least three reasons why a few influencers misjudge natural disasters:
- Disinhibition effect - Online many of us say and do things we would never dream of doing or saying face-to-face. Wrapped within the safety of distance and anonymity this lack of restraint isn't necessarily a glimpse into our real true self. Rather it is a form of heightened reality. One version of ourselves.
- Chasing numbers - Social media rewards this 'uber self'. The out-of-the-ordinary is rewarded with likes, engagement and swelling audience sizes.
- Drinking their own cool aid - The two points above contribute to the third reason: believing their own hype. When lauded by fans and brands some influencers become out-of-touch with what is acceptable and what fails the smell test culturally. They exist within their own ecosystem and lose the ability to self-filter spurred on by the need to feed the algorithms of social media platforms by creating ever-more attention-grabbing content.
A busted flush?
Does this mean influencer marketing is a busted flush? No, not a bit of it. For sponsoring brands, however, it underscores the importance of effective screening in the selection process.
Vetting potential influencers to work with should always start with scrutinising first-party data. But data should always be supplemented with softer skills. Influencer marketers should also look check the tone of voice, creative style and the values lived by potential influencers. They should ask: what products have they promoted in the past? And what is their style of content?