Category Archives for Communications

How to solve big problems asking one small question

critical thinking starts with asking why

Critical thinking is a bedrock skill of the modern communicator. The ability to provide plans and advice based on clear, reasoned judgments is a core requirement as organisations strive to cope with increasing complexity and uncertainty. Critical thinking starts with asking 'why'. Read on for practical advice on how to improve your critical thinking.

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Employee engagement meets reputation management as Glassdoor hits $1billion valuation

Glassdoor melds two of the biggest concerns for organisations: (1) how to best use their employees to achieve corporate objectives (2) how to earn a better reputation from the outside world. As such the site further blurs the roles of internal communicator and PR practitioner – writes Scott Guthrie.

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Online community management: everything in moderation, including moderation

As the media landscape continues to splinter organisations no longer rely solely on column inches gained from media relations initiatives to influence their publics. Instead public relations practitioners are easing organisations away from third-party, earned media towards shaping communities which allow organisations to engage directly with their publics – writes Scott Guthrie.

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Should public relations own content marketing and where does brand journalism sit?

Brand journalism and content marketing are often thrown into the same bucket. They occupy different ends of the marketing funnel but will achieve more than the sum of their parts when integrated within a wider marketing communications or public relations strategy delivering business objectives – writes Scott Guthrie

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PR Redefined: a conversation on where content marketing belongs

I recently moderated a conversation for PR Redefined on whether or not public relations should ‘own’ content marketing.

A lively debate, it attracted much insightful comment from public relations practitioners over the course of the month it ran. I have curated some of the comments by theme and posted them to Storify. You can read it here.

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Why public relations must embrace digital naturals and ditch the natives

Digital can no longer be regarded as a specialism in PR with internet now reaching 2 in every 5 people on planet

Too many public relations practitioners still think in terms of an online/offline world. But, today, it’s about having ideas fit for the digital world we live in rather than about having digital ideas.

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The Press don’t know what public relations is. Who should tell them?

Modern public relations practitioners have changed. PRs understand that digital is not a specialised activity. It’s a fundamental requirement to getting the job done. PRs need to tell their own stories about how their industry has evolved.  Stories about how their craft, expertise and strategic insight help transform organisations into social businesses – writes Scott Guthrie

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Public relations professional as ethical guardian

Public relations professional as ethical guardian

Public relations professional as ethical guardian: The measures of business are no longer purely efficiency and profit where all’s fair in love and war – as long as your owners get their dividends. Today, all stakeholders count. And public relations professionals are best placed to act as their organisation’s ethical guardians.

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4 tips all change sponsors need to know

The number one success factor in delivering business outcomes through the process, tools and techniques of change management is having an engaged, visible sponsor. Here are four tips change sponsors should follow to drive business outcomes – writes Scott Guthrie

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News Corp: Unbending on future of newspapers

In 1910, 10% of the UK workforce was employed in hat manufacturing. What’s this got to do with newspapers? Nothing – except it helps illustrate that times and behaviours change. Companies have to go where the audience, and therefore where the money is – writes Scott Guthrie

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5 reasons why GQ’s article on the Guardian is more wrong than right

July’s edition of GQ published on 02 June carries an article by Michael Wolff in which he positions the demise of the Guardian US as a foregone conclusion. Here are five reasons why Wolff’s article is more wrong than right – writes Scott Guthrie

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GTCR joins the Cision board

At Cision AG’s extraordinary general meeting held yesterday in Stockholm it wasn’t so much what, but who.

We could guess (and did) that GTCR representatives would join the board. We just didn’t know who they would be. We now do. It was resolved at the EGM that the board of directors shall consist of five directors, with no deputy directors. Three of the five are GTCR representatives with one, Lawrence C. Fey, becoming chair.

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Cision and Meltwater: was there ever a deal?

  • Was Meltwater ever serious in wanting to buy Cision?
  • Who from GTCR will join Cision board?
  • Will Cision and Vocus integration be straightforward?

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Five tips for Dean Baquet on managing change at the New York Times

Document reveals urgent need for cultural, organisational and structural change at NYT. Planning and implementing a structured change management approach will help realise business objectives.

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Is it me or are corporate websites just a bit … boring?

Okay, so the headline is a bit of a generalisation and the question begs to be answered with a resounding : “no it’s just you” but, bear with me, there is a serious point here.

People visit corporate websites to learn how to solve problems not to genuflect at the altar of a company’s products. Web viewers aren’t interested in the corporate website as a virtual shop window, or online brochure replete with pages called things like “About Us”, “Our Products” or “Our Team”.

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PRs need to see storytelling as visual

News audiences are watching more digital news video. Newsrooms are investing in creating more video content to keep up with demand. Yet Public Relations practitioners still mainly only communicate with words.

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UK media outlets rapidly build OZ online audience

UK media outlets continue to grow Australian audience share according to latest survey.

Mail Online, the Guardian and the BBC take sixth, nineth and tenth spots respectively in March’s Nielsen Online Ratings survey which ranks top Australian sites by unique audience for news as reported today by Mumbrella and the Australian.

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Who’s influencing the influencers?

A recent Financial Times article written by Emma Jacobs called for companies to cut out the PR middle men and talk directly to journalists. This is to miss the point of modern PR. Often today it is the media itself which has been disintermediated by companies – writes Scott Guthrie

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News Corp CEO: “We are going to define what the smartphone is”

Over a third (36%) of News Corp Australia’s audience views content via a smartphone. This is expected to reach 50% in 2014. Small wonder then that Robert Thomon, CEO, News Corp has told colleagues: “We are going to help define what the smartphone is.”

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Is news poke the new press release?

Why call a press release, a press release? The word ‘press’ is anachronistic. It harks back to Guttenberg’s invention of squeezing parchment onto inked blocks circa. 1439. Centuries later the term was taken over as a self descriptor by newspapers. But press releases haven’t been targeted solely at the press since the advent of commercial radio in 1920. In any case what is the press? Newspapers have had to develop into multi-platform media outlets delivering content via web, mobile, video, podcast as well as via dead tree.

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